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The Regency Hotel Kuala Lumpur, Kuala Lumpur

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From26US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

3, Jalan Raja Alang, Kuala Lumpur, Malaysia

The Regency Hotel Kuala Lumpur is nestled in Chow Kit, one of the city's oldest sub-districts. This hotel combines regal comfort with affordability, making it a unique option for travelers. It stands near one of the tallest buildings in the Kampung Baru area, adding to its local significance. Its proximity to major shopping malls and cultural landmarks makes it an ideal base for exploring Kuala Lumpur.

Location

The Regency Hotel Kuala Lumpur is centrally located on Jalan Raja Alang, facilitating easy access to the city’s business district and major shopping centers like Sogo and Suria KLCC. Guests are within walking distance of the Chow Kit Night Market and vibrant nightlife at Asian Heritage Row. Public transport options and parking facilities enhance the convenience for both leisure and business travelers.

Rooms

The hotel offers 311 air-conditioned rooms available in various suites and configurations to cater to diverse guest needs. Each room is equipped with modern amenities, including minibars, flat-screen TVs, and complimentary tea and coffee. Private bathrooms feature deep soaking bathtubs and complimentary toiletries for added convenience. Guests can expect attentive housekeeping and room features designed for comfort and privacy.

Eat & Drink

The Regency Hotel boasts four on-site restaurants offering a variety of international cuisines, making dining a highlight of the stay. The Market Front Coffee Terrace features a seasonal menu with locally-sourced ingredients and a charming view of the city. Casual dining options range from Chinese specialties to Western favorites. Guests can enjoy meals at the in-house restaurant or explore nearby eateries.

Leisure & Business

Recreational amenities at the hotel include an outdoor swimming pool, providing guests with a refreshing escape. Business travelers can utilize the hotel’s meeting rooms and conference space, equipped with modern facilities. The hotel also offers services like 24-hour front desk assistance, concierge services, and complimentary Wi-Fi to ensure a comfortable stay. A business center and laundry services cater to professional needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Superior Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Deluxe King Room
Max:
2 persons
30 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Kuala Lumpur 1.9 mi
Airports
Sultan Abdul Aziz Shah (SZB) 16.4 mi
Kuala Lumpur International (KUL) 38.9 mi
Train
Ampang Park Station 1.4 mi
Old Kuala Lumpur Railway Station 1.7 mi
Metro stations
Bukit Bintang 1.4 mi
Pasar Seni 1.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Free on-site parking lot
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Elevator
  • Multilingual staff

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center

Spa & Leisure

  • Swimming pool

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

3, Jalan Raja Alang, Kuala Lumpur, Malaysia
Map view
3, Jalan Raja Alang, Kuala Lumpur, Malaysia
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Reviews and Ratings

Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
Convenient Location
Efficient Service
Room Quality
Dining Variety
5.6/10
Guest rating
Rooms
6.1
Location
5.0
Service
5.3
Dining
5.0
Guest reviews
5.6/10
based on 20 review
6.6
6.6/10based on 520 review
Colin
United Kingdom, May  2024
6.4/10

The hotel is decent, with clean and tidy rooms that could use a deep clean but overall comfortable. The service was polite and the staff were nice. The location, although near a wet market and noisy, was good for food options. The dining experience lacked variety but was inclusive in the room price. Facilities were satisfactory.

Rooms
7.0
The room was clean and tidy, although it could use a deep clean and the carpet looked old and worn out.
Service
8.0
The service was polite, and the staff were nice.
Location
6.0
The location, though in front of a noisy wet market, was good for food options.
Dining
5.0
The dining lacked variety but was inclusive in the room price, although not very affordable.
Facilities
6.0
The facilities were acceptable.
Gerald
United Kingdom, May  2024
5.2/10

The hotel's location near the wet market poses some security concerns and is quite a distance from major attractions in Kuala Lumpur. The rooms have dark and stinky toilets, with inconvenient layouts. While the dining options are diverse and tasty, the wet market location can impact the overall experience negatively.

Rooms
5.0
The rooms have dark and stinky toilets, with inconvenient layouts.
Service
5.0
The service was moderately helpful, but some areas, like doorman assistance and support, were lacking.
Location
5.0
The hotel is near a wet market, which may not be ideal due to security concerns and distance from city center attractions.
Dining
7.0
The dining experience offers tasty options, but the wet market surroundings can be off-putting.
Facilities
6.0
The facilities provided were adequate.
Rose
United States of America, April  2024
5.0/10

The hotel's location near Chow Kit Market is convenient, though the proximity to the wet market can lead to some unpleasant smells. The room was not as expected from the pictures, featuring a dark and malodorous bathroom with a bathtub raised four feet from the floor. The service was efficient, with staff knowledgeable about the area. Dining options were subpar, lacking variety. Overall, the hotel offers a convenient location but falls short on room quality and dining choices.

Rooms
5.0
The room reserved did not match the pictures and had a dark, stinky bathroom with a bathtub four feet above the floor level.
Service
7.0
The hotel staff was helpful and familiar with the area, making the check-in process smooth.
Location
6.0
The hotel's proximity to Chow Kit Market is advantageous but the presence of the nearby wet market can create off-putting odors.
Dining
5.0
The dining options were below expectations, lacking variety.
Facilities
5.0
The hotel facilities were average, without any standout features.
Convenient Location
Room Quality
Jessie
United Kingdom, March  2024
5.6/10

The hotel had a room with an AC that made so much rattling noise, ruining my sleep. However, after complaining, they sent a stand fan which made it chill enough to sleep. The room was also freshened up while we were out, despite the strict No Smoking Policy.

Rooms
7.0
The room was comfortable after addressing the AC issue and receiving the stand fan. It was refreshing to find it cleaned during our absence.
Service
5.0
The service was a bit questionable, with a 4.15 am call for breakfast and uncertainty about the competence of the staff regarding local food safety.
Location
5.0
The hotel's location was not ideal, surrounded by wet markets with strong smells and far from major attractions like the Petronas Tower.
Dining
6.0
Unfortunately, the dining options were limited and not very affordable, although the hotel served exquisite dishes.
Facilities
6.0
The hotel had basic facilities that were sufficient for a short stay.
Clean Rooms
Questionable Service Calls
Ronald
United States of America, March  2024
5.0/10

Upon entering the room on the 9th floor, I was met with a terrible smoke smell and outdated furniture, which was disappointing. The wait for the room was excessively long, and it seemed like they were not prepared despite the recommended check-in time. The only positive was that the room was eventually vacuumed upon request.

Rooms
5.0
The room was full of smoke smell and had old furniture.
Service
5.0
During my 3-day stay, the service was subpar. They threatened to cancel our reservations and couldn't provide the room we booked, suggesting noodles instead.
Location
5.0
The hotel's location in front of a busy wet market was very disappointing, and the surrounding area was not pleasant. However, it is conveniently close to the KL bus and LRT stations.
Dining
5.0
The dining experience was below par, with limited variety that did not match the standards of a 3/4-star hotel breakfast.
Facilities
5.0
The facilities were lacking, and the overall experience left much to be desired.
Convenient transportation access
Terrible smoke smell in room
Joseph
United States of America, March  2024
6.8/10

My stay at the hotel was quite comfortable despite the No Smoking Policy in the room and being located just behind the elevator. The service was very slow at check-in, and some staff members appeared moderately helpful, though a bit rude, possibly due to cultural differences. The location, in front of a busy wet market, was not the best but spacious, offering convenient access to explore Kuala Lumpur. The dining options were okay for the price, with organic products available, though not as varied as expected. The facilities were decent overall, providing satisfactory amenities.

Rooms
8.0
Despite the No Smoking Policy and proximity to the elevator, the room was quite comfy.
Service
6.0
The service was moderately helpful, with some staff members being a bit rude.
Location
7.0
The location, in front of a busy wet market, may not be the most ideal but offers a spacious area to enjoy Kuala Lumpur.
Dining
6.0
The dining experience was okay for its price, with some organic products available but lacking variety.
Facilities
7.0
The facilities provided were decent, meeting basic needs during the stay.
Eugene
United States of America, February  2024
5.4/10

I had a mixed experience at this hotel. The rooms were nice and comfortable, set up beautifully for a romantic Valentine's evening. However, I faced some challenges with the service. The location was not ideal, being close to a busy market area, but it had its conveniences. The dining options were below par, lacking variety. On the bright side, the facilities were decent.

Rooms
8.0
The room was very nice and comfortable, set up for a Valentine's evening by 7.30 pm.
Service
5.0
I felt sorry for us and my plight. The receptionist was not accommodating when we requested a room change, without any refund.
Location
5.0
The location was not the best, being dark and not clean. However, it was very near the fruit market on Chow Kit Road.
Dining
5.0
The dining experience was below par with no variety at all.
Facilities
7.0
The facilities were decent overall.
Benjamin
United States of America, February  2024
5.4/10

The hotel is conveniently located near the wet market, making it easy to find delicious Indonesian dishes. While the room had a strong cigarette smell, the staff were slow at check-in. The dining experience was acceptable, and the facilities were adequate for the price.

Rooms
5.0
Despite the strong smell of cigarette in the room, the staff kindly allowed a late check-out as a special favor. However, the room was not ready for more than an hour.
Service
5.0
The staff, mainly from Bangladesh, were slow at check-in and compliance with local food safety regulations was questionable. However, they were cooperative in assisting with night shift arrangements from another hotel.
Location
7.0
The hotel is very near the wet market but still maintains a quiet atmosphere. It's also conveniently located near the Chow Kit Station and offers easy access to Indonesian cuisine and shops.
Dining
5.0
The breakfast, though inclusive in the room price, was below par for a 3/4 star hotel. The Asian dishes were acceptable for the price.
Facilities
6.0
The facilities were okay for the price paid.
Convenient Location
Slow Check-In
David
United States of America, January  2024
6.2/10

The hotel offers spacious and nice rooms with en suite bathrooms, but the AC can be noisy. The buffet breakfast can be a bit of a hassle due to long queues. The service is slow, but the staff are friendly. The location is near the market area, which can be convenient for some, but it might be too far from major landmarks. The dining experience may vary, with some finding it acceptable, while others feel it falls short. The facilities provide basic amenities but may have some maintenance issues.

Rooms
7.0
The rooms were very nice and spacious with en suite bathrooms, but the AC made a rattling noise.
Service
6.0
The staff were friendly, but the service was slow, especially during room registration.
Location
6.0
Dining
6.0
The dining experience was okay, with some finding it acceptable for the price.
Facilities
6.0
Basic facilities are available, but there may be some maintenance issues to be aware of.
spacious rooms
noisy AC
Lionel
United Kingdom, December  2023
6.6/10

The hotel is quite spacious and beautifully set up for a romantic Valentine's evening, booked through the agent at the airport. The rooms are comfortable and perfect for a special occasion, but the price could be better. The service is a bit slow and could use improvement, especially for night shift guests looking for taxis. The location is convenient being near the market area but may not feel safe at night. The dining caters mainly to Asian tastes and could do better. Overall, a decent stay with some room for enhancements.

Rooms
8.0
The rooms are quite spacy and set up for a Valentines evening.
Service
6.0
The service could be faster, especially for night shift guests needing assistance.
Location
7.0
The hotel is located near the market area, which is convenient but may not feel safe at night.
Dining
5.0
The dining mainly caters to Asian tastes and may need improvement.
Facilities
7.0
The facilities are decent but could use some enhancements.
Norman
United Kingdom, November  2023
5.0/10

Upon arrival, the room was a disappointment with a strong smoke smell and outdated furniture. The presence of cockroaches didn't help either. However, booking through the airport agent did bring some special favors. The service was unimpressive with dirty cleaning practices and questionable room changes. The location, while close to a market, was not ideal with the smell of fish processing at the hotel's doorstep. The dining options were limited and overpriced. Despite these drawbacks, the hotel did have a convenient location for shopping.

Rooms
5.0
The room cleanliness could be improved, as there were cockroaches, and the TV had sound issues.
Service
5.0
The cleaning service was not up to standard, and room changes were handled poorly.
Location
5.0
The hotel's location near the market had its downsides with fish processing smells and being far from city landmarks.
Dining
5.0
Limited dining options and high prices made meals less enjoyable.
Facilities
5.0
William
United Kingdom, September  2023
5.0/10

Upon entering the room, I was hit with the terrible smell of smoke, and the old furniture added to the disappointment. After raising the issue, they only sent a stand fan to alleviate the smell. The registration process was smooth, but the room left a lot to be desired in terms of cleanliness and upkeep.

Rooms
5.0
The moment I entered the room, I was shocked by the strong smoke smell and the old furniture.
Service
5.0
The room cleaning was not up to par, and changing the room type due to unavailability was inconvenient. The receptionist, especially the night shift, needs improvement.
Location
5.0
The location could be better as the hotel is near a fish processing area, which wasn't disclosed during booking. The proximity to transportation options is a positive, although the area needs improvement.
Dining
5.0
The dining options were disappointing with limited choices and high prices. The quality of food was below par, and the variety was lacking.
Facilities
5.0
The hotel facilities could do with a bit of work to enhance the overall guest experience.
George
United States of America, September  2023
6.6/10

I had a mixed experience at this hotel. Despite the strong smell of cigarette in my room due to the No Smoking Policy being overlooked for a booking through the airport agent, the room was surprisingly comfortable and affordable. The service lacked support and availability, but the location was convenient with easy access to good Indonesian dishes. The dining options were more in line with a 2-star rather than a 3/4-star hotel, yet the fresh pasta was a nice touch.

Rooms
7.0
Despite the cigarette smell, the room was comfortable and affordable.
Service
5.0
The service lacked support and availability.
Location
8.0
The hotel's location near the wet market did not disrupt the quiet atmosphere, making it easy to find good Indonesian dishes.
Dining
6.0
The dining experience leaned more towards a 2-star hotel breakfast than a 3/4-star, though the fresh pasta was a highlight.
Facilities
7.0
The facilities were sufficient but nothing extraordinary.
Dean
United States of America, August  2023
6.2/10

The hotel room was really comfortable, making it easy to sleep despite some issues with the AC. The buffet breakfast was impressive. The service was a bit lacking, especially with early morning calls and delays in room readiness. The location near the market had its pros and cons. The dining options were adequate, but could use some improvement. Overall, it was a mixed experience with some standout features and some room for enhancement.

Rooms
7.0
The room was fine and comfortable, but the AC had a loud rattling noise that disturbed my sleep. They did send a stand fan, but it wasn't ideal.
Service
6.0
The service had its ups and downs. Waking me up at 4.15am for breakfast options was not appreciated. The room readiness delay was also an inconvenience.
Location
5.0
The hotel's location had its drawbacks, with a strong smell of fish processing near the entrance. However, being close to the market had its advantages for exploring the area.
Dining
6.0
The dining experience was acceptable with the inclusive buffet breakfast, but the options were limited and not up to 3/4-star standards.
Facilities
7.0
The facilities were decent overall, with nothing exceptional but sufficient for a comfortable stay.
Allen
United States of America, August  2023
5.8/10

The hotel had spacious and nice rooms but was located in a poor area with a disappointing dining experience. The service was slow but friendly, and the facilities were average.

Rooms
8.0
The rooms were very nice and spacious with en suite bathrooms.
Service
7.0
The service was friendly but slow in registering room bookings.
Location
5.0
The hotel was located near Chow Kit market, which was disappointing due to the poor surroundings.
Dining
5.0
The dining options were limited and there should be more variety available.
Facilities
6.0
The facilities were average.
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Rooms and Guests2 Guest, 1 Room